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Sensa services - 

specific processing of personal data

Managed services infrastructure

Management of the managed services infrastructure may require processing of personal information within the environment, as part of the system information and event logs. It relates to following infrastructure:

  • VMware environments.
  • Data storage.
  • Operation of hosted or dedicated databases.
  • Firewalls.
  • Cloud services.
  • Microsoft Teams phone system.

Data subjects can be employees of the controller. Personal data in the processor’s systems may include username, activity history, time of operations, telephone number, IP addresses, email address, job title, communication history, ID number, name.

No sub processors.

No transfer takes place outside the EEA.

No Third Parties.

Server operations

Management of server operation may require processing of personal information within the environment, as part of the system information and event logs.

Data subjects can be employees of the controller. Personal information may include name, email address, username, service data, terminal name, IP address, Mac address.

Kaseya US LLC, 701 Brickell Avenue, Suite 400, Miami, FL 33131. Manages the operation of the solution, assists with technical problems if necessary.

Huntress Labs Incorporated, 6021 University Blvd, Suite 450, Ellicot City, MD 21043, USA. Manages the operation of the solution, assists with technical problems if necessary.

Huntress transfers information outside the EEA but operates under the GDPR – DPF Compliancy (Data Privacy Framework).

No Third Parties.

Backup of virtual machines and databases

Backup services for virtual machines and databases may require processing of personal information within the environment, as part of the system information and event logs.

The data subjects can be employees of the controller and data subjects in the copied data.  Personal data may include email addresses and names, as well as possible personal data contained in backup data.

No sub processors.

No transfer takes place outside the EEA.

No Third Parties.

Backup to a Microsoft 365 environment

Backup services for Microsoft 365 may require processing of personal information within the environment, as part of the system information and event logs.

The data subjects can be employees of the controller and data subjects in the copied data.  Personal data may include email addresses and names, as well as possible personal data contained in backup data.

No sub processors.

No transfer takes place outside the EEA.

Avepoint acts as an independent processor. To sign a processing contract with Avepoint, contact privacy@avepoint.com.

TSM backup

TSM backup service may require processing of personal information within the environment, as part of the system information and event logs.

The data subjects can be data subjects in the copied data. Personal data may potentially be personal data contained in backup data.

No sub processors.

No transfer takes place outside the EEA.

No Third Parties.

Zylinc Cloud switchboard

TSM backup service may require processing of personal information within the environment, as part of the system information and event logs.

The data subjects can be data subjects in the copied data. Personal data may potentially be personal data contained in backup data.

No sub processors.

No transfer takes place outside the EEA.

No Third Parties.

Microsoft 365 / Azure Infrastructure Services

Management of the service may require processing of personal information within the environment, as part of the system information and event logs. Part of the service is assistance with various issues that may involve the processing of personal data.

Data subjects can be employees of the controller. Personal information can be names, email addresses, phone numbers, IP addresses.

No sub processors.

No transfer takes place outside the EEA.

Microsoft acts as an independent processor. Microsoft sets forth the processing terms that form part of Microsoft’s General Terms of Service – https://www.microsoft.com/is-is/servicesagreement#serviceslist

Amazon Web Services (AWS) Infrastructure Services

Part of the service is assistance with various issues that may involve the processing of personal data.

Data subjects can be employees of the controller. Personal information may include name, email address, username, service data, terminal name, IP address, Mac address.

Kaseya US LLC, 701 Brickell Avenue, Suite 400, Miami, FL 33131. Manages the operation of the solution, assistance with technical problems if necessary.

Huntress Labs Incorporated, 6021 University Blvd, Suite 450, Ellicot City, MD 21043, USA. Manages the operation of the solution, assistance with technical problems if necessary.

Huntress transfers information outside the EEA but operates in accordance with the GDPR – DPF Compliance (Data Privacy Framework).

No Third Parties.

Terminal Services

Management of the service may require processing of personal information within the environment, as part of the system information and event logs. Part of the service is assistance with various issues that may involve the processing of personal data.

Data subjects can be employees of the controller. Personal information can be names, email addresses, phone numbers, IP addresses.

No sub processors.

No transfer takes place outside the EEA.

AWS acts as an independent processor. AWS sets out terms of processing that form part of AWS’s general terms of service – https://aws.amazon.com/blogs/security/new-global-aws-data-processing-addendum/

Device management for Schools

The operating environment of the solution contains personally identifiable information and is part of the system information and event log. Part of the service to the product is assistance with various issues that may involve the processing of personal data.

The data subjects can be students and employees of the responsible party. Personal information may include, but is not limited to, name, email address, username, company, organization, address, phone number, IP address, Mac address, Apple ID, terminal name.

No sub processors.

No transfer takes place outside the EEA.

Jamf’s company, which operates the service, acts as an independent processor in relation to the service. At the first registration of the user to the environment, the terms of operation are accepted.

Video conferencing with Microsoft Teams

The operating environment of the solution contains personally identifiable inform

Management of the service may require processing of personal information within the environment, as part of the system information and event logs. Part of the service is assistance with various issues that may involve the processing of personal data.

ation and is part of the system information and event log. Part of the service to the product is assistance with various issues that may involve the processing of personal data.

The data subjects are employees and customers of the controller. Personal data may include: Name of meeting, names of participants, usernames, IP addresses.

Pexip Inc., org.no 819850232, Lilleakerveien 2A, 0283 Oslo, Norway. Manages the operation of the solution, assistance with technical problems if necessary.

No transfer takes place outside the EEA.

No Third Parties.

“Sjáumst”

Management of the service may require processing of personal information within the environment, as part of the system information and event logs. Part of the service is assistance with various issues that may involve the processing of personal data.

The data subjects are employees and customers of the controller. Personal data may include name of meeting, names of participants, usernames, IP addresses.

No sub processors.

No transfer takes place outside the EEA.

No Third Parties.

Sensa Argus Security Monitoring

Management of the service may require processing of personal information within the environment, as part of the system information and event logs. Part of the service is assistance with various issues that may involve the processing of personal data.

Data subjects can be employees and customers of the controller. The Sensa Argus solution monitors data from the client’s main security systems (Log Analysis) to detect possible attacks or vulnerabilities.

Mnemonic AS, Henrik Ibsens gate 100, 0255 Oslo, Norway.

No transfer takes place outside the EEA.

No Third Parties.

Cisco Resale Products

To provide service, personal data must be processed, e.g. to trace defects or malfunctions in service.

  1. Cisco ISE
  2. Cisco DUO
  3. Cisco Umbrella

The data subjects can be employees of the controller, event registration. Personal data may include email address, address, name, IP address, user device, timing of actions, user name, names on documents, personal data in data, personal data in browser, job title, role.

No sub processors.

No transfer takes place outside the EEA.

Cisco acts as an independent processor with respect to the Services, and for that Processing, Cisco sets forth the Terms of Processing, which form part of Cisco’s General Terms of Service.

  1. Cisco_General_Terms / Cisco Umbrella Privacy Data Sheet
  2. Cisco_General_Terms / Duo Privacy Data Sheet (cisco.com)
  3. Cisco Identity Service Engine (ISE) Privacy Data Sheet

Huntress Safety Controls

The operating environment of the solution contains personally identifiable information and is a part of the system information and event log. Part of the service to the product is assistance with various issues that may involve the processing of personal data.

Data subjects can be employees and customers of the controller. The solution monitors data from the client’s main security systems (Log Analysis) to detect possible attacks or vulnerabilities. Personal data can be, usernames, email addresses and IP addresses.

Huntress Labs Incorporated, 6021 University Blvd, Suite 450, Ellicot City, MD 21043, USA. Manages the operation of the solution, assistance with technical problems if necessary.

Sub processors transfer information outside the EU but operate according to GDPR – DPF Compliancy (Data Privacy Framework).

No Third Parties.